Front Load Washer

Noise / Vibration

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Step 1
1
Make sure the washer is leveled and installed properly & check for foreign items.
Step 2
2
Check for shipping bolts and loose balance weight and loose main board cover.
Step 3
3
Check for water hammering noises during filling.

**NOTICE**

Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the service manual for your specific model.

For Test Mode procedures use this link and input your specific model: https://lgtestmodes.com/

Step 1

Make sure the washer is leveled and  installed properly & check for foreign items.

Step 2

Check for shipping bolts and loose balance weight and loose main board cover.

Step 3

Check for water hammering noises during filling. 

When water is supplied from the water supply valve of the washing machine, the valve operates and creates “woong~” operating noises.
When water is supplied, the valve is closed, creating a “tak” noise.
If the water supply filter is clogged and water passes through a narrow space or the water pressure is high, a “gurgling” noise may be created. Also, during final rinsing, water is supplied to the fabric softener dispenser which has a smaller area than the detergent dispenser, so the sound of water supply may be different from the normal water supply sound.

A “woong~” noise heard from the water supply valve of the washing machine during water supply is a natural sound of valve operation.
It is created in the process when the water supply valve is opened by electricity and water is supplied.
If the water pressure is low, the amount of water supplied will be reduced so that the noise may be louder. 

A “tak” noise is heard during water supply. During the water supply valve operation, a “tak” noise may be heard as the valve closes.

A “gurgling” noise is heard during water supply. When the water pressure is high or the water supply filter is clogged, a “gurgling” noise may be heard.

Adjust the faucet to adjust the level of the water supply.
If there is a foreign object in the water supply filter, remove it.

How to clean the water supply filter

  1. Turn off the faucet and disconnect the power cord.
    Separate the water supply hose connected to the washing machine by turning it counterclockwise, and separate the filter located inside the water supply hose by hand or using a tool.
    Clean the water supply filter with a cleaning brush (toothbrush) under running water to remove water stains or foreign objects such as rust.
    Connect cold water and hot water to the blue filter and the orange filter respectively according to the positions indicated on the back of the machine.
  2. Connect cold water and hot water to the blue filter and the orange filter respectively according to the positions indicated on the back of the machine.
    (Be sure to reassemble the filter correctly. Failure to do so may cause product failure.)
  3. Connect the water supply hoses to the cold and hot water correctly and turn on the faucets.
  4. The sound of water is different during rinsing.

    During final rinsing, water is supplied to the fabric softener dispenser in order to add fabric softener to the tub.
    At this time, water is supplied to the fabric softener dispenser which has a smaller area than the detergent dispenser, so the sound of water created may be different from the normal sound of water being supplied.

    This guide was created for all models, so the images or content may be different from your product.

  5. The homeowner’s issue may be solved by installing a water hammering device.

  6. Water hammer is usually caused in high pressure (e.g. mains pressure) water systems either when a tap is turned off quickly, or by fast-acting solenoid valves, which suddenly stop the water moving through the pipes and sets up a shock wave through the water, causing the pipes to vibrate and ‘shudder