Ice & Water

Ice & Water Troubleshooting

White particles in the ice or water is not an issue with the refrigerator. Please see the video above and comments below:

  • As water freezes, the dissolved minerals calcium and carbon solidify into tiny particles of calcium carbonate.
  • These particles of calcium carbonate can appear in your beverage when the ice begins to melt.
  • White particles are more likely to occur if the water being supplied to your home is hard water or well water.
  • If you remain concerned about the quality of your water, an inexpensive water quality test can be purchased at your local home improvement store.

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