LGSC Checklist Instruction

LGSC APP Once you enter the model and serial number into LGSC, your connection options will be shown. Some models will connect using Wi-Fi while others will require you to use the Sims 2.0 dongle to connect. Below will show you how to identify which connection method to use and you will also find a […]

Telepresence Install Issue – Android Phones

Issue Installing Telepresence using Android Device The current issue experienced while trying to install Telepresence on an android device is that the “I Agree” button cannot be selected on the Terms and Conditions Page. The reason for this is because the “I Agree” button is located behind the bottom android menu, this prevents the user […]

DMST Checklist Guide Nov 2025

Checklist Guide https://www.youtube.com/watch?v=v9qIEYtbziw To download the latest No Cool Checklist Guide, Click the Button Below: (Below No Cool Guide is for the changes that will be applied on November 3, 2025) No Cool Checklist Guide – Nov 2025 Update (PPT Download) No Cool Checklist Guide – Nov 2025 Update (PDF Download) To download the latest […]

Overcharge For Checklist

Overcharge Symptoms of an over charged unit, (typically happens after a repair has already taken place.) Compressor current – Will be higher than normal. (also, may display a 6-blink compressor code.) Low side pressures – Will be higher than normal. High side pressures – Will be higher than normal. Frost pattern – Will be beyond […]

Checklist Guide

Checklist Guide To download the latest No Cool Checklist Guide, Click the Button Below: No Cool Checklist Guide (PPT Download) No Cool Checklist Guide (PDF Download) To download the latest No Cell Service Guide, Click the Button Below: No Cell Service Guide (PPT Download) No Cell Service Guide (PDF Download) To download the latest Icemaker […]

Argus Training Videos

Argus Training Videos Argus is a very useful and beneficial tool that allows technicians to see exactly how the appliance has been performing over the past 90 days. The videos below will instruct on how to access the Argus system and interpret the data that the system displays. Note: If you have a CS Portal […]

LGTA APP – User Guide Information

LGTA APP See Video below for info on how to Install and Access LGTA through CS Portal: https://www.youtube.com/watch?v=GeQLSEY1ltA Special Note: For LGTA to function properly, only access the App through CS Portal. Do Not use the external LGTA App that loads onto your device during the installation process. Your CS Portal login credentials will allow […]

LGSC APP – User Guide Information

LGSC APP To download a PDF version of the LGSC User Guide, Click Here: LGSC User Guide (PDF) **New Feature Coming June 2026** FOTA (Firmware Over The Air) Updates… https://www.youtube.com/watch?v=ey0kpjnnZQA How To USE LGSC with Wi-Fi COnnection (On Available Refrigerator Models) Click below to download the latest model list that is compatible with Wi-Fi connectivity, […]

How to Install LGTA from CS Portal

How to Install LGTA App Through CS Portal Old versions of the LGTA APP will be disabled in December 2024. The most current version of the LGTA APP must be installed from CS Portal. Older versions will need to be deleted from your device and then the new version can be installed from CS Portal. […]