Top Symptom Range/Oven: Acceptable Surface Temperatures

Acceptable Surface temperatures All gas ranges certified by the American Gas Association (A.G.A.) and electric ranges listed by Underwriters Laboratories (U.L.) must meet specific limits for the surface temperature of exterior panels, control knobs, and door handles. These temperature limits can only be maintained when the oven door is fully closed and sealed against the […]

Top Symptom Refrigerator: Freezer Rail Removal

Refrigerator Installing Freezer Door  Rails Click on the Steps below to jump directly to that section: Step 1 1 Access and remove the Freezer drawer and basket. Step 2 2 Remove the Freezer door. Step 3 3 Remove the Rail Assembly. **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure […]

Top Symptom WashTower: General Installation

WashTower General Installation The video below will show how to properly install the LG Washtower. Note: Please pay attention to how to install the drain lines using the Y-Connector. This will be used for Heat Pump Models. https://youtu.be/DmcMFPv4R0E?si=DQja0R-tt_pNBCtB

Top Symptom WashTower: Display Voltages

WashTower Washtower: display voltages For a symptom of “no display.” “no power”. Step 1 1 Accessing the Display PCB Step 2 2 Uninstall the assembly. Step 3 3 Checking Voltages. **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the service manual for your specific model. […]

Top Symptom WashTower: General Disassembly

WashTower General Disassembly The video below will show how to remove the control panel and also how to separate the dryer from the washer on LG WashTower Units. Once the Washer/Dryer has been separated, diagnose like normal stand alone units. https://youtu.be/w8Qwxs7NDx8?si=cQu-DXWIWUFAQnQM

Top Symptom (Washtower) Symptom List

WashTower Symptom List: Heat Pump Dryer Drain Installation Testing WashTower Display Voltages General Disassembly General Installation Additional Resources Error Codes Test Modes Please Note: The above articles provide Step-by-Step directions on how to troubleshoot the symptoms listed. For exact wiring diagrams, service bulletins, and parts breakdowns for your specific model you will need to use […]

Top Symptom WashTower: Heat Pump Dryer Drain Installation Overview

WashTower Drain Installation: HEat Pump DryErs Click on the Steps below to jump directly to that section: https://youtu.be/bmccXAdtvLE Step 1 1 Identifying The Drain Port Step 2 2 Connecting Drain Hose to Dryer Step 3 3 Inspect Factory Test Port Cap for Damage Step 4 Step Proper Drain Installation at the Wall **NOTICE** Wiring Colors, […]

Top Symptom Top Load Washer: Removing a Stuck Agitator

Top Load Washer REMOVING A STUCK AGITATOR Click on the Steps below to jump directly to that section: Step 1 1 Removing Agitator Cap Step 2 2 Removing the Agitator Bolt Step 3 3 Attach the strap to the Agitator Step 4 Step Tighten the strap and remove the Agitator **NOTICE** Wiring Colors, Connectors, and […]

Top Symptom Dryer Not Drying / Long Dry Time Heatpump

heatpump dryer HeatPump Not Drying / Long Dry Time Click on the Steps below to jump directly to that section: Step 1 1 Principles of a HeatPump Step 2 2 Symptoms and Solutions Step 3 3 Check the Compressor Step 4 4 Replacing Parts **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. […]