Top Symptoms

Top Symptom Dishwasher: Multi-Tool Description

Dishwasher Dishwasher Multi-Tool Description The Dishwasher Multi-Tool (PN CJT30123501)is a highly practical and versatile tool designed specifically for servicing LG dishwashers. It combines multiple functions into one compact device, making it a convenient solution for technicians.   •  Disassemble or Assemble the Air Filter nut: • Disassemble or Assemble the Water Softener nut: •  Disassemble or Assemble the […]

Top Symptom Dryer Keeps running with door open

dryer Drum/Tub spins with door open   If a customer reports that the dryer continues running with the door open. Cause: Main PCB (Printed Circuit Board) Solution: Check whether the unit continues running with the door open. If it does, the Main PCB likely has a stuck relay that is continuously supplying power to the […]

Top Symptom Top Load Washer: Drum / Tub Tilted / Dislocated

Top-Load Washer Drum / Tub Tilted / Dislocated Top Load The Top Load washing machine is equipped with four springs that support the tub and help reduce vibration and shock during operation. When the tub is filled with laundry and water, the springs compress under the weight, causing the tub to tilt slightly downward, which […]

Top Symptom Dryer Internal light not turning on

dryer Drum light not turning on **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the service manual for your specific model. For Test Mode procedures use this link and input your specific model: https://lgtestmodes.com/ Before starting the repair and ordering parts, be aware that not all […]

Top Symptom Dishwasher: Troubleshooting the Door Not Closing

Dishwasher Troubleshooting the Door Not Closing The dishwasher door not closing properly can be caused by obstructions in the door, a damaged gasket, or a faulty door latch. http://youtube.com/watch?v=7CASSAP75ZM&time_continue=0&source_ve_path=NzY3NTg&embeds_referring_euri=https%3A%2F%2Fgscs.lge.com%2F Preliminary Troubleshooting The racks can obstruct the door and prevent it from closing. Lets start by removing both the bottom and top dishwasher racks. Now attempt […]

Top Symptom Range/Oven: How to Unlock the Door

Range / Oven How to Unlock the Door **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the service manual for your specific model. For Test Mode procedures use this link and input your specific model: https://lgtestmodes.com/ Consumer video on to unlock an oven door. https://www.youtube.com/watch?v=BD2cBZgZDOQ How […]

Top Symptom Front Load Washer: ThinQ Product Registration Failed

Front Load Washer ThinQ Product Registration Failed Click on the Steps below to jump directly to that section: If the error codes NA, NB, NI, NM, ND, or NS appear when registering your product in the ThinQ app, check the following. skip render: ucaddon_step_process Error NA: the product is too far away from the router. […]

Top Symptom Refrigerator: How to level and align doors

Refrigerator How to level and align doors  Click on the Steps below to jump directly to that section: skip render: ucaddon_step_process **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the service manual for your specific model. For Test Mode procedures use this link and input […]

Top Symptom Dryer Easy Load Door / Hard to Open or Does Not Open

dryer: Easy load door Easy Load Door Is Hard to Open or Does Not Open Repair Process per Service Bulletin DFZ202400046-01 **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the service manual for your specific model. For Test Mode procedures use this link and input […]