AirPods Connection Issue

TV AirPods Not Reconnecting Automatically After TV Power On  Phenomenon (Issues)      – Paired Apple Airpods getting disconnected      – AirPods pair successfully with the TV initially. After TV power on (AC OFF → ON), AirPods sometimes fail to reconnect automatically.  Expected cause (Is there a cause/symptom of this?)     1. Symptom : There […]

Top Symptom TV: How To Turn On/Off Audio Guidance

TV How To Turn On/Off Audio Guidance By default, the audio guidance function is enabled out of the box to aid visually impaired users  in navigating the TV menus. There may be times when it is turned on by mistake and can be very annoying to the user. However, it can be disabled during the […]

Top Symptom TV: How to use LED/OLED TV Diagnostic (LGSC)

TV How To Use LGSC TV Diagnostics Click here to download PDF Version How to connect TV products Supported Models: LED, OLED TVs (Products from 2020 onwards) Diagnostic parts: Main board, Power board, LCD,OLED Module How to Extract Logs Functions of using TV Products Comprehensive Diagnosis (OLED) Diagnoses TV abnormalities based on the “Power ON/OFF […]

Top Symptom TV: Troubleshooting Single Pixel Line

TV TV TROUBLESHOOTING / SINGLE PIXEL LINE The troubleshooting and repair processes will be the same across all models. Example of a vertical single pixel line that needs a panel Example of a horizontal single pixel line that needs a panel If you have a verifiable Single Pixel line, on an LCD/LED TV you will […]

Top Symptom TV: OLED JIG

TV  OLED JIG Usage and Testing Download Jig Instructions (Click Here) OLED TEST PATTERN GENERATOR JIG(OLED’s before 2025) Turns on the OLED’s Rolling Test Patterns for Panel Test OLED Test Pattern Jig Part Number: RAD33749102 Use this Jig to help determine if a particular Video or Display issue is related to the Panel or the […]

Top Symptom TV: Wi/Fi issues

TV  NETWORK TROUBLESHOOTING TIPS AND WI/FI ISSUES Click on the Items below to jump directly to that section: 1 1 Testing Tools Suggested 2 2 Technician Check List 3 3 Customer Troubleshooting Steps 4 4 Performing Speed Test 5 5 FCC Rule Part 15 6 5 EERO Router Issues The following below suggestions applies to […]

Top Symptom TV: Service Remote Usage

TV Service Remote Usage and Accessing the Internal Test Patterns  Test Patterns with New Service Remote   To run color test patterns on OLED & newer LCD units. Press the P-Only button. A white power only screen appears. Then press the yellow button and when pressed need to be sure the red P-only LED illuminates. […]

Top Symptom (TV) Symptom Categories

TV Main PCB Replacement (Updating Settings) Service Remote Usage / Accessing Test Patterns WI/FI & NETWORKING ISSUES OLED PANEL TEST JIG TV TROUBLESHOOTING / SINGLE PIXEL LINE How To Turn On/Off Audio Guidance How To Clear Power On/OFF Status How to Pull Power Off History: (LGSC and USB Drive Methods) AirPods Connection Issue Additional Resources […]