Top Symptom Range/Oven: Gas Oven No Power

Gas Range / Oven No Power Click on the Steps below to jump directly to that section: Step 1 1 Check power source. Step 2 2 Check power at connector CN1. Step 3 3 Check power at connector CN31. Step 4 Step Check display for missing LED segments. **NOTICE** Wiring Colors, Connectors, and Pins will […]

Top Symptom TEMPLATE

Product Type Goes Here Symptom Goes Here Click on the Steps below to jump directly to that section: Step 1 1 Text Goes Here Step 2 2 Text Goes Here Step 3 3 Text Goes Here Step 4 Step Text Goes Here Step 5 Step Text Goes Here **NOTICE** Wiring Colors, Connectors, and Pins will […]

Top Symptom Dryer No Power (Electric)

Electric Dryer No Power Click on the Steps below to jump directly to that section: Step 1 1 Check voltage supplied to the unit. Step 2 2 Check voltage at the power button.  Step 3 3 Check voltage at the Display PCB. **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be […]

Top Symptom Dryer Noise / Vibration

Dryer Noise / Vibration Click on the Steps below to jump directly to that section: Step 1 1 Check level of the unit. Step 2 2 Check rollers for damage or worn. Step 3 3 Check the Drum weld seam for defects or damage. Step 4 Step 4 Check for any loose wiring harness. Step […]

Top Symptom Dryer No Power (GAS)

Gas Dryer No Power Click on the Steps below to jump directly to that section: Step 1 1 Check voltage supplied to the unit. Step 2 2 Check voltage at the power button.  Step 3 3 Check voltage at the Display PCB. **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be […]

Top Symptom Dishwasher: Not Cleaning

Dishwasher Not Cleaning Click on the Steps below to jump directly to that section: Step 1 1 Ask the customer about their normal usage habits and any recent error codes Step 2 2 Educate the customer on proper loading of dishes. Step 3 3 Detergent / Rinse Aid Step 4 Step Check for proper water […]

Top Symptom Dishwasher: No Power

Dishwasher No Power Click on the Steps below to jump directly to that section: Step 1 1 Check for proper power supplied. Step 2 2 Check in test mode and check for errors and proper water connection. Step 3 3 Check if the door is shut. Step 4 Step Check for child lock turned on. […]

Top Symptom Dishwasher: Not Draining

Dishwasher Not Draining Click on the Steps below to jump directly to that section: Step 1 1 Drain hose installation. Step 2 2 Check for drain hose obstructed. Step 3 3 Check drain pump resistance and voltage of a 2 wire pump. Step 4 Step Check drain pump resistance and voltage of a 3 wire […]

Top Symptom Dishwasher: Not Filling

Dishwasher Not Filling Click on the Steps below to jump directly to that section: Step 1 1 Check customer’s water supply for turned on. Step 2 2 Check inlet hose for kinked. Step 3 3 Check water supply inlet for calcium or mineral buildup. Step 4 Step Check water supply pressure for too high or […]

Top Symptom Front Load Washer: Noise / Vibration

Front Load Washer Noise / Vibration Click on the Steps below to jump directly to that section: Step 1 1 Make sure the washer is leveled and installed properly & check for foreign items. Step 2 2 Check for shipping bolts and loose balance weight and loose main board cover. Step 3 3 Check for […]