Symptoms

Mini craft ice maker failing to produce ice

Mini craft ice maker overflowing and leaking

Cause

Leakage occurred due to some ice getting stuck between the ice full lever and the tray during ice separation, causing the tray to become warped and damaged.

Countermeasure

SW Update (Rolling out sequentially starting AUG 13, 2026)

Guide

Please advise customers to upgrade to the latest software version when they inquire.