Refrigerator Mini Craft ice-maker Leakage Issue Improvement Guide Symptoms Mini craft ice maker failing to produce ice Mini craft ice maker overflowing and...

Range Hood/Replacing the User Interface/Display Typically, the LG hoods will come in 30” and 36” Wall Mount Hoods. Expose the Interface...

TV How to Fix Lines or Spots on Your LG OLED TV with Pixel Cleaning If lines or spots appear on your LG OLED TV screen, first check the connections for external...

Finding and Understanding Model & Serial Numbers Model and serial number stickers are critical for obtaining warranty service and ordering the correct parts. Refrigerator...

New Dispenser Assembly & Dust Bellows Washer Combo Models: WM6998HVA /HBA / HWA A new dispenser and duct bellows has been developed to reduce lint accumulation....

top-Load Washer Power Cord Replacement If the power cord is damaged, stop using the product immediately and unplug it from the outlet. Do not use the product again...

Front-Load Washer Power Cord Replacement If the power cord is damaged, stop using the product immediately and unplug it from the outlet. Do not use the product...

Top-Load Washer Water not hot enough We will look at problems with controlling the water temperature in a Washer. Cause Design. Solution Some units are manufactured...

Front-Load Washer Water not hot enough We will look at problems with controlling the water temperature in a Washer. Cause Design. Solution Some units are manufactured...

Gas Dryer Clothing Has Burn Marks / Rear duct (Grill) discoloration Clothing Has Burn MarksThe Clothes are damaged, scorched, and the Rear Bulkhead Vent Grill is...

Front-Load Washer Replacing A Worn Door Gasket If your door gasket has rubber particles in the tub it has been rubbing against something and it probably needs...

TV TV power supply board discharge To avoid a shock hazard, discharge the capacitor(s) on the power supply board before working on a TV.

dryer How to Replace an LCD Knob How to Assemble the LCD Knob on dryers with the digital dial.

heatpump dryer Removing Rollers on Heat Pump Dryers

Damaged or Disconnected Connectors You have 120 Vac at PCB However, on further inspection the connector for the water valve, at the cabinet, looks abnormal, its...

Front-Load Washer Drum / Tub Tilted / Dislocated A sagging or low tub in an LG front-load washer is typically caused by broken or detached suspension springs, worn...

Refrigerator Continued Beeping / Door Alarm **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the...

Dishwasher Dishwasher Multi-Tool Description The Dishwasher Multi-Tool (PN CJT30123501)is a highly practical and versatile tool designed specifically for servicing...

dryer Drum/Tub spins with door open   If a customer reports that the dryer continues running with the door open. Cause: Main PCB (Printed Circuit Board) Solution: Check...

Top-Load Washer Drum / Tub Tilted / Dislocated Top Load The Top Load washing machine is equipped with four springs that support the tub and help reduce vibration...

dryer Drum light not turning on **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the service manual...

Dishwasher Troubleshooting the Door Not Closing The dishwasher door not closing properly can be caused by obstructions in the door, a damaged gasket, or a faulty...

Range / Oven How to Unlock the Door **NOTICE** Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the service...

Front Load Washer ThinQ Product Registration Failed Click on the Steps below to jump directly to that section: If the error codes NA, NB, NI, NM, ND, or NS appear...

TV AirPods Not Reconnecting Automatically After TV Power On  Phenomenon (Issues)      – Paired Apple Airpods getting disconnected      – AirPods pair...

Top Load Washer FOTA (Firmware Over The Air) Software Update

TV How To Clear Power On/OFF Status Please watch the short video below for a quick quide on how to clear the Power On/Off Status from the TV Menu…

TV How To Turn On/Off Audio Guidance By default, the audio guidance function is enabled out of the box to aid visually impaired users  in navigating the TV menus. There...

Refrigerator How to level and align doors  Click on the Steps below to jump directly to that section: skip render: ucaddon_step_process **NOTICE** Wiring...

dryer: Easy load door Easy Load Door Is Hard to Open or Does Not Open Repair Process per Service Bulletin DFZ202400046-01 **NOTICE** Wiring Colors, Connectors,...

LGSC APP Once you enter the model and serial number into LGSC, your connection options will be shown. Some models will connect using...

TV How To Use LGSC TV Diagnostics Click here to download PDF Version How to connect TV products Supported Models: LED, OLED TVs (Products from...