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No Cool Troubleshooting

Issue Installing Telepresence using Android Device

The current issue experienced while trying to install Telepresence on an android device is that the “I Agree” button cannot be selected on the Terms and Conditions Page. The reason for this is because the “I Agree” button is located behind the bottom android menu, this prevents the user from checking the box to advance…

Watch these quick videos below which show a simple work around so that you can select the “I Agree” button with android devices. Hopefully the issue will be resolved, but in the meantime use this method below:

Example from Samsung Phone:

Example from Motorola Phone: