Article DB
LGSC APP
Once you enter the model and serial number into LGSC, your connection options will be shown. Some models will connect using...
TV
How To Use LGSC TV Diagnostics
Click here to download PDF Version
How to connect TV products
Supported Models: LED, OLED TVs (Products from...
Mini-Craft Test Mode
https://youtu.be/3eqqv1Rtv-s
Mini-Craft Icemakers had the motor and test button located on the left side of the icemaker. Press and hold 3-5...
MINI-Craft ICEMAKER OPERATON
The Mini Craft Icemaker is an option in some models.
The icemaker produces up to 170-180 mini craft ice pieces in a 24-hour period,...
Mini Craft Icemaker Symptoms
Please select the symptom you are wanting to research from the list below:
Operation
Test Mode
Bad...
3-Way Valve Tubing Identification
The below picture shows the tubing identification for a LG 3-way Valve.
The tube to the left with no markings will connect to the...
Refrigerator
3-Way Valve Tubing Identification
Click on the Steps below to jump directly to that section:
Step 1
1...
Heat Pump Dryer Symptom List:
Not Drying / Long Dry TimeHEATPUMP
Heat Pump Dryer Drain Installation
Additional Resources
Error...
Please Choose your Product Category Below:
Washer
Dryer
Dishwasher
Range...
Please choose the Icemaker type below for DIY Instructions
Standard Ice Maker
Craft Ice Maker
Mini-Cube Ice Maker
Issue Installing Telepresence using Android Device
The current issue experienced while trying to install Telepresence on an android device is that the “I Agree”...
TV
TV TROUBLESHOOTING / SINGLE PIXEL LINE
The troubleshooting and repair processes will be the same across all models.
Example of a vertical single pixel line that...
Dishwasher
DISHWASHER / NO POWER NO DISPLAY
Click on the Steps below to jump directly to that section:
Step 1
1
Check...
Range / Oven
Sleep Mode
**NOTICE**
Wiring Colors, Connectors, and Pins will vary by model/product code. Always be sure to download and use the service manual for...
Checklist Guide
https://www.youtube.com/watch?v=v9qIEYtbziw
To download the latest No Cool Checklist Guide, Click the Button Below:
(Below No Cool Guide is for...
Acceptable Surface temperatures
All gas ranges certified by the American Gas Association (A.G.A.) and electric ranges listed by Underwriters Laboratories (U.L.)...
Refrigerator
Installing Freezer Door Rails
Click on the Steps below to jump directly to that section:
Step 1
1
Access...
Craft ICEMAKER Heater testing
Dual Heater Design: The presence of two heaters allows for precise control over ice formation. One heater...
Overcharge
Symptoms of an over charged unit, (typically happens after a repair has already taken place.)
Compressor current –...
WashTower
General Installation
The video below will show how to properly install the LG Washtower.
Note: Please pay attention to how to install the drain lines...
WashTower
Washtower: display voltages
For a symptom of “no display.” “no power”.
Step 1
1
Accessing the Display PCB...
WashTower
General Disassembly
The video below will show how to remove the control panel and also how to separate the dryer from the washer on LG WashTower Units....
WashTower Symptom List:
Heat Pump Dryer Drain Installation
Testing WashTower Display Voltages
General Disassembly
General...
Heat Pump Dryer or WashTower
Drain Installation: HEat Pump DryErs
Click on the Steps below to jump directly to that section:
https://youtu.be/bmccXAdtvLE...
3-Way Valve Jig Training Video and Helpful Info
See video below for a helpful guide on how to use the 3-Way Valve Jig and further down is other helpful information!
https://youtu.be/vIAEykY6zxM
The...
Top Load Washer
REMOVING A STUCK AGITATOR
Click on the Steps below to jump directly to that section:
Step 1
1
Removing...
Digital Gauges (Reading in -psi)
Many technicians are beginning to use Digital Gauges. While it is ok to use Digital Gauges it is important that the technician understand...
heatpump dryer
HeatPump Not Drying / Long Dry Time
Click on the Steps below to jump directly to that section:
Step 1
1...
Checklist Guide
To download the latest No Cool Checklist Guide, Click the Button Below:
No Cool Checklist Guide (PPT Download)
No...
Gas Dryer
Rear Bulkhead Vent Discoloration
Click on the Steps below to jump directly to that section:
Step 1
1
Verify...



